Website Frequently Asked Questions

This page is here to answer frequently asked technical questions about this website. If you have further questions, please send them to us on our Contact Us page.

  1. How do I change my password?
  2. How do I use the site in Hebrew? Russian? French? other languages?
  3. The website layout seems off, how do I get things to show up correctly?

How do I change my password?

When you log in to the web site (with your current password), there is a section on the left side of the page called My Account (which replaces the Login section after your log in). It shows your name, and underneath it a link called Edit My Profile. Click on that link, and a profile editor will pop up. Scroll down to the New Password? section:
You’ll notice there are two fields. You need to type your new password in each of the two fields. This is to insure that you don’t mistype your password. When you’re done, scroll down to the bottom and click the Save All Changes button.

How do I use the site in Hebrew? Russian? French? other languages?

The site offers a very advanced translation system that uses a mixture of computer-generated and human-created translations. We are committed to offering content in many languages on this site, and offering translations of content so everyone who uses this site can benefit from the content in their native languages. When it’s not possible to offer human translations, the site will fall back and translate any page into one of the supported language using computer translation tools. Computer translation is not perfect, but it is the compromise we use to insure wide language access.

In order to turn on translation, go to the Translate menu on the left side of every page, and select the language you want from the drop-down menu:
Translate ScreenshotYou can always switch between languages by selecting the language you want from this menu.

If you see inaccurate translations and want to join our volunteer translation team and help correct translations (the computer generates the first draft of the translation, and you only need to correct it), please Contact Us.

The website layout seems off, how do I get things to show up correctly?

This website uses some very advanced technology, and while we strive to make sure all browsers are supported, it’s not always possible. Our first suggestion for getting the website to display correctly is to make sure you are using an up-to-date browser.

For example, if you are using Internet Explorer, you should be using at least Internet Explorer 9. As IE 9 only supports Windows Vista and later, if you are using a version of Windows older than Windows Vista (such as XP) then we recommend using a different browser such as Firefox or Chrome instead. In general you will get better results with an up-to-date browser on all modern web sites.

To upgrade to the latest browsers, you can click on any of the browser icons below to go to their download pages. Note that all browsers listed support both Windows and Mac, except Internet Explorer which only supports Windows.

Chrome Browser

Firefox Browser

Internet Explorer Browser
Internet Explorer

Opera Browser

Safari Browser

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